FAQs
WARNINGs
Hazard Statement
This material is a potentially hazardous mixture that may cause irritation to the eyes, skin, and mucous membranes. It is intended for use as an incapacitating agent and should be handled with extreme caution.
Precautionary Measures
Handle in accordance with good industrial hygiene and safety practices.
Use appropriate personal protective equipment (PPE), including gloves, safety goggles, and protective clothing, to minimize exposure.
Store in airtight containers in a cool, dry, well-ventilated area, away from direct light, heat, and incompatible materials.
Keep out of reach of untrained or unauthorized personnel.
Safety Instructions
Avoid contact with eyes, skin, and clothing.
Wash thoroughly after handling.
In case of contact, immediately flush eyes or skin with plenty of water and seek medical attention if irritation persists.
Regulatory Notice
This material is classified as hazardous and should be managed in compliance with applicable local, state, and federal regulations.
Oral Exposure
Immediately rinse the mouth thoroughly with water. Do not induce vomiting.
Never administer anything by mouth to an unconscious person.
Seek immediate medical advice or contact a poison control center.
Inhalation Exposure
Remove the patient from the contaminated area to fresh air immediately.
Ensure the patient is in a position that allows for easy breathing.
If breathing difficulties persist, administer oxygen if trained to do so and seek urgent medical attention.
Skin Exposure
Gently remove any residual material from the skin using a dry method (e.g., brushing).
Rinse the affected area thoroughly with clean water and wash with mild soap.
If irritation, allergic reaction, or a burning sensation occurs and persists, consult a medical practitioner or doctor.
Eye Exposure
Immediately flush the affected eye(s) with copious amounts of clean water for at least 15 minutes, holding the eyelid(s) open to ensure thorough rinsing.
Seek medical attention promptly if irritation, redness, or pain persists.
FAQ
What are your inert ball and pepper ball products made from?
Our inert and pepper balls are composed of PE-Wax shells, capsaicin, Pelargonic Acid Vanillylamide (PAVA), and barium sulfate powder (Blanc Fixe) designed to ensure safety and effectiveness in various applications. The specific composition can be adjusted upon request to meet your particular needs.
Are your products customizable?
Yes, we offer customization options for our inert ball and pepper ball products. You can request adjustments to the composition, size, or other specifications.
Do you provide OEM services?
We offer OEM services for our inert balls and pepper balls. This allows you to incorporate your branding while benefiting from our manufacturing capabilities. Please contact us at sales@cgiball.com for more information.
What is the typical use of your products?
Our inert balls and pepper balls are commonly used in training scenarios, crowd control, and self-defense situations. They are designed to provide a safe option for impact while delivering effective results.
How can I place an order?
To place an order or discuss customization options, please contact our sales team at sales@cgiball.com. We will guide you through the order process and answer any questions you may have.
What is the lead time for orders?
Lead times vary based on the customization options and order size. Generally, our team works to fulfill orders as efficiently as possible while ensuring quality standards are met. For specific timelines, please reach out for more information.
Are your products safe to use?
Yes, our inert and pepper balls are designed with safety in mind. They are extensively tested to ensure compliance with industry standards, minimizing the risk of injury during use.
Can I get samples before placing a bulk order?
We understand the importance of quality assurance. Therefore, we can provide samples of our products upon request, allowing you to evaluate them before making a larger commitment.
Do you provide support after purchase?
Absolutely. We offer ongoing support and customer service even after your purchase. Should you have any questions or require assistance, please contact us at sales@cgiball.com.
For further inquiries or specific details, please feel free to reach out. We will be happy to assist you with the order.